How to deactivate the Store Credit
Learn how to easily cancel a store credit directly from the merchant dashboard.
Written by Support Team
Updated at November 28th, 2024
To cancel a Store Credit from the Merchant Dashboard, follow these steps:
- Access your Merchant Dashboard .
- Locate the request.
- Click on the three points in the ' Transaction' section
- Add the reason in 'Notes'
- Click on 'Cancel credit'
If the Store Credit has already been used by the customer, it cannot be canceled and you will see this message:
